1. Introduction

SC Digital Group, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (sc-digital.com), engage with our services, or interact with us in any other way.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including your name, company name, email address, phone number, billing details, and any information submitted via forms, quote requests, consultations, or support communications.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel), such as IP address, browser type, device information, pages viewed, referring URLs, time spent, actions taken, and general location (city/state) derived from IP address.

2.3 Information from Third Parties

We may receive information about you from third-party platforms and partners (e.g., advertising networks, CRM or automation tools) if you interact with our ads, emails, or affiliate links.

3. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve our website and services
• Respond to inquiries and provide customer support
• Process transactions and deliver requested services
• Send permitted marketing or promotional communications
• Analyze site performance and personalize content
• Comply with legal obligations and enforce our Terms of Service

We do not sell personal information.

3.1 Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing your personal data, we rely on the following:

• Contractual Necessity: To perform services you have requested or engaged us to provide.
• Legitimate Interests: To operate and improve our business, conduct analytics, prevent fraud, and communicate about our services — provided our interests are not overridden by your rights.
• Consent: For marketing emails, SMS communications, and non-essential cookies, where we are required to obtain your consent before processing.
• Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, personalize content, and analyze traffic. This includes both essential cookies required for basic site operation and non-essential cookies such as analytics tools and advertising pixels (e.g., Google Analytics, Meta Pixel).

Non-essential cookies are placed only with your consent where required by applicable law. You may manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may limit certain features of our website.

For full details on the types of cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

4.1 Do Not Track

Our website does not currently respond to browser Do Not Track (DNT) signals, as no industry-wide standard for honoring such signals has been established. We will continue to monitor developments in this area and update our practices accordingly.

5. Sharing & Disclosure

We may share your information in the following situations:

• Service Providers: With trusted vendors who assist in hosting, analytics, email delivery, payment processing, CRM (including GoHighLevel), SMS services (including Twilio), marketing, or customer support — all under confidentiality obligations and only to the extent necessary to perform their services.
• Legal Compliance: When required by law, regulation, court order, or government request, or to protect our rights, property, users, or the public.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred to the successor entity as part of that transaction.

We do not share personal data with unrelated third parties for their own marketing purposes.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and to meet legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the nature of our relationship with you. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is fully secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

8. Your Rights & Choices

8.1 U.S. Residents (CCPA / CPRA)

If you are a California resident or reside in another U.S. jurisdiction with applicable consumer privacy laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Sale or Sharing: We do not sell personal information or share it for cross-context behavioral advertising purposes.
• Limit Use of Sensitive Information: Where applicable, you may request that we limit our use of sensitive personal information to permitted purposes.
• Non-Discrimination: We will not discriminate against you in any way for exercising these rights.

How to Submit a Request: Email us at [email protected] or use our Contact page. We will respond to verified requests within 45 days. Where necessary, we may extend this period by an additional 45 days and will notify you of the extension within the initial 45-day window.

Authorized Agents: California residents may designate an authorized agent to submit requests on their behalf. We may require written proof of the agent's authorization and will verify the identity of the requesting individual before processing.

Shine the Light: California Civil Code § 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

8.2 EEA & UK Residents (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) or UK GDPR:

• Access: Obtain a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten") in certain circumstances.
• Restriction: Request that we limit processing of your data in certain situations.
• Objection: Object to processing based on legitimate interests.
• Portability: Receive your data in a portable format where technically feasible.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
• Lodge a Complaint: File a complaint with your local data protection supervisory authority.

International Data Transfers: SC Digital Group is based in the United States. If you access our services from the EEA or UK, your personal data will be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction. By using our website or services, you acknowledge this transfer. We take reasonable steps to ensure appropriate safeguards are in place for any such cross-border data transfers.

To exercise any of these rights, contact us at [email protected].

9. Email & SMS Communications

9.1 Email Communications

If you subscribe to our newsletter or request updates, we may send emails about our services, resources, or promotions. You can unsubscribe at any time using the unsubscribe link in any email or by contacting us at [email protected].

9.2 SMS / Text Message Communications

With your explicit consent, SC Digital Group may send you text messages using Twilio or similar SMS platforms. By checking the SMS consent checkbox on our contact form at sc-digital.com/contact, you agree to receive text messages from SC Digital Group regarding project updates, service communications, and important account notices.

• Message Frequency: Up to 4 messages per month. Frequency may vary based on the nature and scope of your engagement with us.
• Message & Data Rates: Standard carrier message and data rates may apply. SC Digital Group is not responsible for charges incurred through your mobile carrier.
• Opt-Out: Reply STOP to any text message at any time to unsubscribe. You will receive one confirmation message and no further texts will be sent. To re-subscribe, reply START.
• Help: Reply HELP to any message for assistance, or contact us via our Contact page.

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. SMS consent is collected separately from other forms of consent, is not required as a condition of purchase, and is not transferable or shared with third-party marketing aggregators.

10. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review the privacy policies of any third-party site you visit before providing personal information.

11. Children's Privacy

Our website and services are intended for individuals 18 years of age or older. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us without appropriate consent, please contact us at [email protected] and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or applicable laws. The updated version will be indicated by a revised "Last Updated" date at the top of this page. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Information

For questions about this Privacy Policy, to exercise your privacy rights, or if you require this policy in an alternative format, please contact us: